Aluguard Custom Order Process
From the first inquiry to final installation support, Aluguard manages each step of your aluminum door and window project with clear communication, factory-direct production, and reliable global delivery.
Customization
Custom system solutions for residential and commercial projects
Direct Factory
Factory-direct manufacturing with strict quality control
Global Support
Global shipping coordination and after-sales support
A Clear Process for Custom Window & Door Orders
Every project starts with your dimensions, design requirements, quantity, color, opening style, and delivery location. Our team then turns those details into a practical solution, production plan, and delivery schedule.
01
Consultation & Proposal
We review your project requirements, confirm the suitable system, and prepare a customized proposal with quotation and shipping arrangement.
02
Design & Production
After deposit confirmation, our technical team prepares drawings, schedules production, and shares manufacturing progress updates.
03
Inspection & Delivery
Before shipment, products go through professional QC inspection, customized packing, container loading, and sea freight tracking.
04
Installation & After-sales
We provide installation manuals, videos, troubleshooting support, project review, and dedicated after-sales service.
Step-by-Step Order Flow
A transparent workflow helps distributors and project clients understand what happens before production, during manufacturing, before shipment, and after installation.
01
Inquiry
Send dimensions, color, quantity, style, opening method, and delivery postal code.
02
Proposal & Quotation
We prepare a customized proposal and quotation with shipping arrangement when required.
03
Deposit Payment
Once confirmed, the client pays a 50% deposit to start the order process.
04
Custom Drawing Design
Our technical team develops customized production drawings for the project.
05
Order Placement
The client signs back the drawings, and the factory schedules mass production.
06
Production Follow-up
We share profile and glass photos or videos so the client can track progress.
07
Pre-shipment QC Inspection
Our QC team completes testing and sends inspection photos or videos before shipment.
08
Balance Payment
The client pays the remaining 50% balance after full inspection approval.
09
Customized Packing
Products are packed with wooden cases and iron frames for oversized items when needed.
10
Shipment Arrangement
We confirm the sailing schedule, load the container, and share loading photos.
11
Sea Freight Tracking
We inform the ETA and remind the client to prepare forklift unloading at the port.
12
Installation Support
We provide manuals, videos, and timely troubleshooting support during installation.
13
Project After-review
We collect installation photos and videos and support future repeat cooperation.
14
Dedicated After-sales Service
Our team provides real-time technical support if any issue occurs during use.
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